The online services described on this website are developed and operated by the developer EllieHyer on behalf of ELLIEHYER.HAIR LLC, whose braiding salon suite is located at 12908 S Zuni Dr, Riverton, 84096-3472, United States (US). This policy explains in plain language how we handle personal information across our website and our booking and styling services.
This Privacy Policy describes the personal information that ELLIEHYER.HAIR LLC collects through the website at www.elliehyer.buzz and in connection with the braiding and protective styling services we arrange from our suite at 12908 S Zuni Dr, Riverton, 84096-3472, United States (US). The developer EllieHyer operates the software and online systems that support the business, including this website, its enquiry forms, and its booking communications. By browsing this site, sending us an enquiry, or booking an appointment, you agree that your information may be handled in the manner set out below.
The policy covers information that is provided directly to us, information collected automatically through the website, and information we gather while carrying out a styling appointment. Where a conflict exists between this policy and any other statement we publish, this policy controls. We encourage you to read this document in full so that you understand both the practices we follow and the choices you are able to make.
We collect only the information that is reasonably necessary to respond to your requests and to perform a styling service for you. The categories of information we may hold include the following.
We make every effort to ask for no more than we need. For example, we do not routinely ask for your full physical address unless we need it to send something to you, and we do not require contact details for more than one family member when booking a visit for a child.
Your information reaches us through a limited number of intentional touchpoints. The primary collection points are our enquiry and contact forms, where you type your name, email address, and a description of the service you would like. Collection also occurs when you telephone or text our number, when you email us directly, or when you visit the suite and complete a booking card in person.
When you use the website, certain technical information may be collected automatically by the hosting and analytics software we rely upon. This automatic collection is normally limited to anonymous browsing statistics, device characteristics, and the pages you view. We treat this automatically gathered data separately from the personal details you give us directly, and we do not merge the two streams by default.
Third parties such as our website host and analytics provider may also set small data files, known as cookies, to help the site load quickly and to measure traffic. These tools are described in greater detail in the section on cookies below.
We use the information we collect for clear, honest purposes tied to the smooth running of a small stylist-led business. Specifically, your details are used to reply to enquiries, to confirm and manage appointments, to prepare for your visit by reviewing any notes you share about your hair, to send reminders and follow-up messages, and to maintain a record that supports consistent service across future visits.
Payment information is used solely to process the charge for the services you purchase and to reconcile the transaction. Marketing messages, should you ever choose to receive them, are used only to tell you about our latest styles, openings in the schedule, or seasonal offers. We do not use your information for automated decision-making that would materially affect you, and we never sell your personal information to outside parties.
Occasionally we may need to process information to protect your safety or ours, to meet a legal obligation, or to defend a claim. Whenever we rely on one of these permissions instead of your consent, we will document the reason at the time of collection where the law requires it.
Privacy law in different regions asks businesses to explain the ground on which they process personal data. Depending on where you live we rely on one or more of the following lawful bases. We process your contact data and appointment notes because it is necessary to perform a contract with you, namely to confirm and carry out the styling service you booked. Where you ask us a question before any booking is made, we process your message because you have initiated contact and requested that we respond.
We rely on our legitimate interest in operating and improving an honest, efficient small salon when we send appointment reminders, keep scheduling records, and review technical usage statistics. We balance this interest against your expectations and your rights, and we do not pursue any purpose that would override your fundamental privacy. Where marketing consent is required, we ask for it separately and we stop the messages as soon as you unsubscribe. Where no other basis applies, we rely on your explicit consent and give you an easy way to withdraw it.
We do not sell, rent, or trade your personal information. There are, however, a small number of parties that help us operate and that may consequently view limited data. Our website host stores the site and any form submissions we choose to capture. Our analytics provider processes aggregated browsing statistics. Our payment provider processes the transaction on the card network, and our telephony and messaging provider carries the calls, texts, and emails we exchange with you.
Each of these partners is selected carefully and is bound by its own privacy and security commitments. Where we share data with a partner we share only the minimum amount needed, we require them to use it only for the purpose we specify, and we never authorise them to combine it for unrelated advertising without your separate consent.
Finally, we may share limited information if we are required to do so by a lawful court order or government request, or if you are referred to us by an insurer or employer and the disclosure is needed to provide that service. In all such cases we disclose no more than the specific request requires.
We gladly braid the hair of children and families, and we take the protection of minors seriously. When a parent or guardian books styling for a child, that adult provides the child name and the accompanying contact details, and we treat the appointment record with the same care as any adult record. We do not knowingly collect personal information directly from children under the age of sixteen through this website without verifiable parental involvement.
If we learn that a child has provided us personal information without parental consent, we will delete the record promptly. If you are a parent or guardian and believe your child has shared information with us, please contact us at the address at the end of this policy and we will take immediate steps to remove the data and confirm the removal to you.
To keep this site fast and reliable, we allow the use of small text files called cookies and similar local storage technologies. Strictly necessary cookies store a temporary signal that your browser is viewing the site and help preserve preferences during a single visit. Functional cookies remember minor choices such as whether you accepted our messaging so that we do not ask you the same question repeatedly.
Performance and analytics cookies tell us which pages are read most often, how long visitors stay, and which browsers they use. This information is almost always reported in aggregate so that no single visitor can be identified from it. Most browsers let you restrict or block cookies, and you can clear stored cookies at any time. If you disable essential cookies, the site will still display, but some convenience features may behave differently.
Maintaining a thoughtful styling history helps us serve returning clients well. When we keep an appointment record, it may include your contact details, the services you have received, the products used, and any brief notes about your hair type or sensitivities that you shared with us or that we observed during a session. This record is kept confidential and is visible only to the staff member who styles you and the small administrative team that manages appointments.
We do not photograph your hair for our records unless you give us express permission for a before and after archive or for social media. We mark clearly whether any image may be used publicly, and we respect a request to keep images private or to remove them from our channels at any time. Our notes are tools for continuity and care, never for unsolicited outreach.
When you pay for a service, the transaction is processed by a reputable payment provider that is certified under the payment card industry standards. We do not capture or store your full card number, its expiry date, or its security code on our own systems. What we retain is a transaction reference, the amount, and usually the final four digits of the card so that we can identify it on a shared statement.
Receipts may be emailed or printed for your tax and reimbursement records. If a refund, deposit, or charge is disputed, we may hold payment details up to the amount of time required to resolve the dispute, after which they are removed securely. We recommend that you protect your own card details and never send full payment card numbers by email or text.
Appointment-related messages, including booking confirmations, reminders, and follow-up care notes, are a normal part of our service and are sent because they concern your own booking. Where the law treats promotional messages differently, we first obtain your consent. If you subscribe to our list, we may occasionally write to you about new styles, waiting list openings, gift ideas, or seasonal offers.
Every marketing message will include a clear and simple way to opt out, and you may also ask us by email or phone to remove you from the list. We honour unsubscribe requests quickly, usually within two business days. Removing yourself from marketing does not affect service messages related to appointments you have already booked.
We apply reasonable physical, technical, and administrative safeguards to protect the information we hold. Access to scheduling records and billing platforms is limited to trained staff who need it to do their work, and each record is protected against unauthorised changes. The website is served over an encrypted connection, sensitive enquiries are handled with care, and our systems are protected by up-to-date software and monitored for unusual activity.
No method of transmission or storage is completely secure, and we cannot promise absolute protection against every imaginable threat. That is why we limit how much data we gather, keep only what we need, and instruct staff never to request sensitive identifiers through casual channels. If we become aware of a breach that affects your personal data and the law requires us to tell you, we will notify you without undue delay and describe the steps taken to reduce the risk.
We keep personal information only for as long as it is needed for the purposes described in this policy. Booking records and appointment notes are retained while you remain a client and for a reasonable period afterwards so that we can honour returning requests and answer any questions about past work. Supporting documentation such as tax receipts is kept for the period required by tax and accounting law.
Technical usage data is held for a shorter window, measured in months rather than years, and is aggregated before it is stored for more than a brief time. When information no longer serves a lawful purpose, we delete it or render it anonymous so that it can no longer be connected to you. Our retention schedules are reviewed periodically and adjusted when needs change.
Depending on where you live, you may have the right to request a copy of the personal information we hold about you, to correct inaccurate details, to have the information deleted, or to limit how it is used. You may also have the right to data portability, meaning that certain records we hold about you can be provided to you or to another provider in a usable format. You can ask us to stop direct marketing at any time, and you can withdraw any consent you previously gave us.
To exercise any of these rights, please contact us using the details in the contact section below. We will verify your identity where we reasonably need to, then respond within the time limits set by your local law. Most requests are resolved in under a month. Where we lawfully decline a request, we will explain why and point you to the review or complaint route available in your region.
Our business is based in the United States and many of our clients live in the state of Utah and in neighbouring states. Under applicable state privacy laws we confirm that ELLIEHYER.HAIR LLC does not sell personal information as those laws define a sale, and we do not share personal information for cross-context behavioural advertising. As a result there is nothing for us to opt you out of at present, and we will not begin such practices without updating this policy and offering you a clear choice.
If you submit a privacy request under a state consumer law, we will verify your identity, look for any record we hold about you, and carry out the action you ask for within the statutory timeframe. We will not discriminate against you for exercising a privacy right, and every request is treated equally whether it comes by phone, by email, or in person.
Our clients and website visitors may be located anywhere in the world, including countries outside the United States whose privacy laws differ from ours. When your information is sent to us in the United States, it is processed under the standards described in this policy and under the protections of the law that governs your use.
We do not go out of our way to transfer records beyond the servers and systems where they are created and held. If a migration does occur, for example moving our website host or scheduling tool, we select providers that offer an appropriate level of protection and we update our records accordingly. By using this website you understand that your data will be processed in the United States and agree to that processing in accordance with this policy.
We review this Privacy Policy from time to time to keep it accurate and to reflect changes in our services, the law, or the tools we use. When we make a meaningful change, we will update the effective date at the top of this page and, where the change is significant or where the law requires it, we will draw the change to your attention in a message or on the website.
Your continued use of the website and continued booking of services after a revised policy is posted tells us that you have reviewed the update and accept the new terms. We encourage you to return to this page occasionally. Historical versions can be provided on request, subject to reasonable limits, so that you can see how our practices have evolved over time.
If you have a question about this Privacy Policy or wish to exercise a privacy right, please reach the team that manages this business at the details below. We respond to all privacy enquiries and welcome the chance to clarify how we protect your data.
ELLIEHYER.HAIR LLC
12908 S Zuni Dr, Riverton, 84096-3472, United States (US)
Email: ask@elliehyer.buzz
Phone: +17207040309
Website: www.elliehyer.buzz
You may also contact the developer EllieHyer using the enquiry channel above if your matter concerns the operation of the website and its software. We aim to acknowledge every privacy message as soon as possible and to give you a clear, considered answer.